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In observance of the holiday season, our offices will be closed from Tuesday, December 24, 2024, through Wednesday, January 1, 2025. We will reopen and resume regular business hours on Thursday, January 2, 2025.

Examination Related Appeals Information

Examination specific appeals that can be considered

  • Being deemed ineligible to take an exam.
  • Test site issue resulting in an unsuccessful result.
  • Rescheduling of an exam by the testing vendor.
  • Medical or personal emergency that prevents testing.
  • Denial of an examination recertification application.

Examination specific appeals regarding the following will not be considered:

  • The receipt of a failing score on a CDR examination.
  • An examination or other measurement tool, or individual test items.
  • A dispute about test content validity.

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